Senior Delivery Manager


  • Management: building organizations, identifying people for key roles, setting goals, dealing with all org. aspects (sales, delivery, HR, ops etc)
  • Customer focus: ability to establish communications and strong relationship with senior internal and external stakeholders, attracting new business
  • Help creating project and program budgets, submit periodic forecasts
  • Ensure delivery within defined parameters: scope, quality, cost, timeline
  • Build project wider management team (PM, Team Lead, etc)
  • Ensure close and constant monitoring of customer satisfaction
  • Provide reporting
  • Perform staff risk management, performance reviews, regular personnel appraisals, evaluations
  • Drive implementation of key processes across teams (requirements and change management, acceptance criterion, continuous integration, delivery quality standards, fine tuning to agile approach)
  • Ensuring sharing of best practices/business domain knowledge/exploiting synergies between teams
  • Identifying infrastructure issues, other inefficiencies in the environment and drive solutions
  • Helps with final interviews and assist with new-hire activities

  • 12+ years of experience in IT outsourcing (off-shoring) domain
  • 4-5 years of experience in managing large engineering teams of 100+ FTE
  • Budget planning, financial forecasting and execution in various business models
  • Practical account management and business development experience
  • Knowledge of service delivery management domain
  • Excellent negotiation and relationship management skills
  • Practical contract management experience
  • Understanding of organizational change concepts
  • Excellent English, presentation and communication skills
  • People management experience: appraisals, performance reviews and motivation
  • Cross-cultural and distributed team management experience
  • Software engineering background is highly desired
  • Relevant PMI certification would be an asset, but not mandatory
Описание проекта и условия:

Join our Development Center in Krakow and become a member of our open minded, progressive and professional team. In this role you will be working on projects for one our world famous clients. You will have a chance to grow your technical and soft skills, and build a thorough expertise of the industry of our client. On top of attractive salary and benefits package, Luxoft will invest into your professional training, and allow you to grow your professional career.



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